Getting started with Cue

Install, grant the permissions macOS asks for, and run your first session. Two minutes end-to-end.

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1. Download and install

Head to the download page and pick the build that matches your Mac:

  • Apple Silicon (M-series, arm64) for any Mac released since late 2020.
  • Intel (x64) for older Macs. Not sure? Click the Apple menu → About This Mac. If the chip starts with "Apple," choose Apple Silicon.

Once the DMG finishes downloading, open it, drag the Cue icon into your Applications folder, and eject the disk image. Then open Cue from Applications.

Cue requires macOS 13 Ventura or later.

2. Grant the permissions macOS asks for

On first launch, macOS asks for three permissions in sequence. Grant each one — Cue cannot function without them, but each one only does the job it says.

Microphone

Lets Cue transcribe your voice in real time. Cue uses your microphone only for voice input. System audio (the other party's voice) is captured separately and does not use the microphone.

Screen Recording

Lets Cue capture system audio (the audio coming through your speakers or headphones) and lets you screenshot your screen for the AI to read alongside the live transcript. The overlay itself is excluded from screen recording at the OS level, so the permission is for what Cue reads, not for what others can see.

Accessibility

Lets Cue register global keyboard shortcuts, so you can press the hotkey from any app without needing to bring Cue to the foreground.

If you missed any of the prompts, open System Settings → Privacy & Security and grant the three permissions to Cue manually. Quit and relaunch Cue once you have.

3. Run your first session

Open Cue. The floating overlay appears above every window on your Mac. Start a session and:

  1. Open the meeting app you usually use — Zoom, Google Meet, Microsoft Teams, Slack, or any of the others on the supported platforms page.
  2. Speak normally. Cue's live transcript builds in real time, speaker-labeled, capturing both your microphone and the other party's audio.
  3. Press the hotkey when you want a response. The default shortcut is shown in the overlay. Cue reads the full conversation context and the most recent question, then streams an answer in under a second.
  4. Attach a screenshot for visual context. Press the screenshot shortcut to capture any region of your screen; the image attaches to your next AI query.

The overlay never appears in screen recordings, video calls, or shared displays — verify with a quick test against a colleague before any high-stakes use.

4. Personalize Cue for the conversation

Before a real session, take 30 seconds to set things up so the AI is shaped to your scenario.

Pick or write a system prompt

Open the dashboard and either pick one of the built-in profiles (Interview Coach, Sales Assistant, Negotiation Coach) or write your own. The prompt sets tone, format, and what to leave out. You can switch profiles between sessions.

Save quick actions

Quick actions are one-click prompts you fire mid-call — things like "handle this objection," "draft a STAR answer," or "suggest a counter." Set up two or three for your scenario so you don't have to type during a call.

Customize the shortcut

Open the dashboard → Shortcuts and rebind the hotkey to anything that doesn't conflict with your meeting app.

5. Decide which plan fits

The free trial covers two hours of transcription and fifty AI messages per month. That is enough to run several live sessions before you decide. Pro is $39/month for twenty hours of transcription and five hundred AI messages, and Enterprise is custom for teams that want SSO/SAML, audit logs, and unlimited usage.

If you want to see how others use Cue in real scenarios, the use cases page covers the four most common — technical interviews, behavioral interviews, sales discovery calls, and salary negotiations.

FAQ

How long does setup take?

Under two minutes for most people. Download takes about 30 seconds on a normal connection, drag-to-Applications takes 5 seconds, and granting the three macOS permissions takes around a minute including the relaunch.

Which permissions does Cue need and why?

Three. Microphone for voice input. Screen Recording for system audio capture (the other party's voice) and for screenshot context. Accessibility for global keyboard shortcuts. Each permission is scoped to the job it says — Cue does not store audio or screenshots on our servers.

What if I accidentally denied a permission?

Open System Settings → Privacy & Security, find the section for the permission you denied (Microphone, Screen Recording, or Accessibility), enable Cue in the list, then quit and relaunch Cue. The app picks up the new permission on relaunch.

Why does Cue need Screen Recording if the overlay is supposed to be invisible?

The two are unrelated. Screen Recording permission lets Cue read what is on your screen (system audio and screenshots you take). The overlay itself is excluded from screen recording at the OS level using a separate API, so other apps that record your screen do not see it.

Will Cue work if I keep the meeting app full-screen?

Yes. The overlay floats above all other windows including full-screen apps. You can move it, resize it, or set it to fade further when you are not interacting with it.

Do I need an account to try it?

Yes, a free account so we can track your trial usage. Sign in once after launching the app and you are on the trial plan immediately.

Does Cue work offline?

The app opens offline, but live transcription and AI responses both need a working internet connection.

Free to try · No card needed

Ready to try Cue?

Download for macOS and have the invisible AI overlay running in under two minutes. Free to get started — no card required.

Requires macOS 13 Ventura or later